Answer emergency calls and dispatch Milwaukee County Fire Department. Monitor, operate, identify, analyze and respond to: Fire Alarm System, security, cameras, paging, radio counsel, weather, flight tracking and digital NOTAM system. Perform inspections of airport facilities and roadways. Document and take corrective action to ensure compliance. Dispatch or respond to airport emergencies, incidents, and accidents. Monitor and ensure that various airport construction and maintenance projects will not have an adverse effect on the operation of airport facilities. Coordinate international flight arrivals and assist with of special events. Complete various reports, maintain daily logs and inspections reports. Answer phones, radios and computer communication platforms and disseminate information. Provide escorts and tours; act as security guard and courier. Manage aircraft assignments for all flexible use gates, hardstand, and parking locations. Make sound decisions based on established procedures and resolve issues in a professional manner.
Possession of valid driver’s license is required at time of appointment and maintained during incumbency.
Bachelor’s degree in Aviation Management, Business Administration or in a related field IF relevant experience qualification is met.
At least three (3) years of work experience at a Commercial Service Airport (Part 139) in an Airport Operations Department or a Commercial Airline in an Operations Department or Logistics.
Additional four (4) years relevant experience required to substitute for a Bachelor's degree.
Demonstrated high level of customer service experience.
Intermediate knowledge of all computer related and software applications such as Microsoft Word and Excel.
Ability to work assigned shift any day or night of the week, weekends, and holidays is required. Position is subject to 24 emergency call-in.
Disseminating and dispatching information to others, responding to emergencies, ability to perform under stressful situations.