Ensures Boise airport maintains Transportation Security Administration (TSA) and Federal Aviation Administration (FAA) Certifications and compliance. Processes security badging/credentialing and training applications, and associated functions to complete the credentialing and badging process. Work is performed under general supervision.
Required Knowledge, Experience, And Training Bachelor’s degree in Airport Management, Aviation Science, Business or Public Administration, or closely related field with one year experience in airport operations or administration including demonstrated experience conducting FAR 139 airfield inspections, or an equivalent combination of education and/or experience.
Working knowledge of airport and airline operations and security, theory, systems and design; Federal, State and local laws, regulations, policies, and procedures related to operations of certified, commercial airport; airfield and terminal procedures and technical aviation issues, equipmen and administration; safety practices and precautions sufficient to recognize and correct hazardous situations; basic aviation and airport control procedures sufficient to provide safe coordination of various areas of airport and aircraft; business office and telephone etiquette and equipment; general office practices; customer service techniques; and radio communication techniques.
Ability to use common business software systems; prepare clear, accurate, concise and comprehensive oral and written reports, logs, and NOTAMS; exercise sound judgment in stressful situations; develop and use empathetic listening skills; handle customer concerns skillfully and respectfully; remain calm under public criticism; prioritize work and dispatch information during emergency situations; make quick decisions and adopt and/or modify established practices and procedures to emergency situations; accomplish multiple tasks accurately with frequent interruptions; interpret regulations, policies and procedures; display an attitude of cooperation and work harmoniously with all levels of City of Boise employees and the public; communicate effectively in the English language at a level necessary for efficient job performance; complete assignments in a timely fashion; understand and comply with all rules, policies and regulations; maintain prompt and regular attendance; and perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.