The Portland International Airport, PDX, is often the first impression people have of Oregon, SW Washington and the great City of Portland. As the multiple winner of America's Best Airport we take airport operations very seriously. We are seeking a highly motivated, collaborative leader to work under the general direction of the Senior Managers assigned to Airport Operations.
Airport Duty Managers are a critical part of a skilled leadership team working together to oversee operations of the Portland International Airport (PDX) in compliance with Airport Regulations, Ordinances, Federal Aviation Regulations, TSA Regulations, PDX Rules, and Port of Portland Policies and Procedures. This position will interact with customer, travelers and internal partners to assist in keeping the airport running smoothly.
We understand that everyone brings unique ideas and talents to work -- and we're committed to making sure yours get appreciated and recognized. We embrace diversity, equity, inclusivity and the opportunity to pursue innovation. We do all this in support of our core values and a mission that moves people.
SUMMARY OF ESSENTIAL RESPONSIBILITIES:
Act as a direct representative of senior management in Airport Operations.
Ensure 24/7 oversight of the airside, terminal and landside/airport access systems for matters of safety, security, efficiency, and customer service.
Responsible for providing leadership, establishing priorities, and providing work direction to airport operations specialist (AOS) staff.
Develop and deliver new hire, recurrent, and special training as required by FAR Part 139, TSA Regulations, and Port Management.
Manage and motivate work team for effective short and long-term performance.
Develop performance expectations for AOS staff, engage in coaching conversations and provide career development opportunities.
Manage AOS schedules, timecards, payroll, vacation and leave, and Procurement Card reconciliation.
Provide direction and management to the Parking Control Representatives, when necessary and during other than normal duty hours, at the direction of the Airport Access Manager. Operationally manage day-to-day schedule adjustments for sick calls, increased demand on the roadway, or during irregular operations in absence of Airport Access Manager.
Evaluate and implement planned and unplanned airside, terminal and landside/airport access closures and/or restrictions.
Evaluate conditions, coordinate activities and make independent decisions to minimize impacts resulting from emergencies, weather problems, construction and maintenance, or other irregular situations.
Coordinate and communicate with Port departments, contractors, tenants, and federal agencies to facilitate aircraft/passenger movement and aircraft parking during fog, inclement weather, or other irregular airline operations.
Schedule all Port owned/controlled aircraft gate positions and remote parking areas.
Serve as primary point of contact during off-hours for Port landside contract personnel (parking, commercial roadway and shuttle bus).
Monitor public, commercial, and vendor parking areas for appropriate usage.
Act as primary point of contact for evaluating and addressing unusual airside, terminal, or landside/airport access issues when management staff is not available.
Establish priorities, delegate tasks and supervise AOS activities during shifts to accomplish objectives.
Communicate impacts to affected aviation departments or tenants. Liaison between Port departments, system users, and governmental agencies (i.e., Federal Aviation Administration, Transportation Security Administration, and Customs and Border Protection) to advise and address changing airport conditions.
Coordinate with Maintenance and Engineering/Construction staff to establish and prioritize airport activity.
Provide operational support to Aviation and Engineering departments to resolve program planning issues.
Coordinate with PDX Maintenance, Engineering project teams, airlines, and tenants to mitigate operational impacts of maintenance repair work or construction activities on airside, terminal, or landside/airport access operations.
Serve in AOS capacity in airside, landside/airport access and terminal when circumstances require.
Coordinate construction activity with vendors, contractors, maintenance, engineering and construction, operations, and FAA to ensure safe operating conditions.
Publish daily construction log of activity on airfield and terminal.
Host daily operations briefings.
Assign driver training for airfield drivers.
Maintain the FAR Part 139 self-inspection program.
Provide direction to AOS staff for the complete inspection of the airfield in compliance with FARs, Port Ordinances and airport rules and regulations.
Ensure the airfield, terminal and landside/airport access are in compliance with federally mandated security regulations.
Coordinate with Environmental staff to research and implement control measures to reduce wildlife/bird strike hazards.
Provide emergency management and incident command staffing when required.
Implement public and operational safety programs for PDX to include federal safety/security regulations and state/local ordinances including, but not limited to, Port Ordinances 450-R and 451-R.
Coordinate with Port departments and tenants to request immediate assistance/action to address unsafe facility activities.
Interface and provide leadership for internal stakeholders and outside agencies, including Police, Fire, TSA, CBP, tenants, concessionaires, and airlines, for the purpose of command and control during irregular operations or incidents.
Serve as the lead person for VEOCI and information management during irregular/emergency operations.
Coordinate and facilitate implementation of airport activities to ensure safe operating conditions.
Write and issue Notice to Airmen (NOTAMs) and ARINC messages for PDX (and general aviation airports as required).
Communicate directly with aviation management with real-time information of situations and conditions affecting the operation of the airport
Minimum three years' experience managing a team in a highly regulated environment, applying directive or regulatory requirements within a dynamic operational environment is required
Bachelor's degree in aviation, business, OR any combination of education and experience that demonstrates the ability to perform the job duties (required)
Direct experience with FAR Part 139 and TSR 1542 is preferred
Working knowledge of one or more of the following is preferred:
Landside/airport access operations including parking ground transportation and busing operations.
Federal Aviation Administration regulations, safety, and security including FAR Parts 139, 77; TSA 1542
Valid driver license is required at time of hire and throughout duration of assignment
SKILLS AND ABILITIES:
Demonstrate the Port's commitment of valuing differences among individuals and passion for being inclusive
Provide leadership and show the utmost respect for others and is a proven team player
Showcase your collaboration skills with all levels and all areas at the Port
Work effectively in a complex environment, with rapidly shifting and conflicting priorities
Effectively solve problems, while applying complex regulations and procedures under high-pressure circumstances
Evaluate, report, and communicate to colleagues and Senior Managers of Airport Operations any operational plans and operational impacts resolutions
Ability to safely and effectively operate a motor vehicle in the airfield environment
Communicating effectively and building key partnerships which will influence, inspire and motivate others
Show the utmost respect for others and is a proven team player and promote the interest of Airport Operations
Promoting safety as a guiding principle and a regular practice in accomplishing work
Work independently with minimal direction, identify issues, develop possible solutions and prepare accurate and detailed documentation
Diversity and Inclusion: At the Port, we don't just accept difference; we value and support it to create a culture of inclusiveness and fun. We are proud to be an Equal Opportunity Employer.
EEO/Affirmative Action Policy Statement: The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation. Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of nondiscrimination and affirmative action.
Veterans Preference: Under Oregon law, qualified veterans may be eligible for veterans preference when applying for Port of Portland positions. If you are a veteran and would like to be considered for a veterans preference for this job, please provide the qualifying documents as instructed during the application process.
Background Checks and Drug Testing: The Port of Portland will conduct background checks and/or drug tests for positions where such tests are required by regulation and for other highly sensitive positions.
ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources at 503.415.6000
The mission of the Port of Portland is to enhance the region's economy and quality of life by providing efficient cargo and air passenger access to national and global markets, and by promoting industrial development.