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Aircraft Line Service Technician I is the entry and trainee level of the Line Service Specialist positions. Under immediate supervision, a Line Service Technician I learns operations and aircraft handling procedures for aircraft fueling, ground support equipment operation, and uses acquired working knowledge of the rules and regulations related to airport and aircraft operations. This position requires the employee to perform a high degree of customer service in a professional manner. The position is designed to train applicants in airport safety and emergency response procedures, and support the employee's career growth. This position is ideal for a candidate looking to begin a career in Airport Operations.

Duties may include, but are not limited to, the following:

• Perform customer service. 
• Greet, park, tow, move and marshal aircraft arriving or departing ramp area.  
• Dispense fuel and oil to aircraft and perform routine service including cleaning windows
• Provide shuttle service for passengers/crew as required.
• Assist with customer service duties as required.
• Provide “owner” level service for aircraft as requested.
• Assist passengers and/or crew with baggage/cargo as needed.
• Assist with general cleaning and clearing of debris from ramp, building and customer areas.
• Assist with wing-walking and ground guide duties as required.
• Operate a variety of motor vehicles such as Snow removal equipment, dump trucks, pickup trucks, sweeping machines, light equipment, and other related equipment.
• Gather and provide information to airport users regarding local air traffic procedures, arrival and departure routes, noise abatement procedures, weather conditions, airport facilities and other local services.
• Monitor airport activities, aircraft, and fueling operations to ensure safety and compliance with FAA and local regulations.
• Provide ground support and assistance to the flying public and their passengers.
• Provide assistance and support for distressed or disabled aircraft and assist in emergency operations by providing first aid, operating rescue equipment, operating radio, providing information, and notifying fire and other emergency services.
• Explain and enforce Auburn-Lewiston Airport rules and regulations.
• Receive and process complaints such as noise abatement resolving situations when able, providing information, and maintaining accurate records for referral when applicable.

Skill/Ability to:

• Perform a variety of mechanical and maintenance tasks.
• Use hand, electric, and pneumatic power tools.
• Respond appropriately in emergency situations.
• Perform support tasks including keeping accurate records, making arithmetic calculations, and filing.
• Follow oral and written instructions including safety rules, procedures, and practices.
• Work courteously and effectively with the public and with co-workers.
• Apply safety rules, procedures, and practices
• Respond appropriately to emergencies.
• Work independently with little supervision.
• Write well-articulated handwritten reports, or using Microsoft Word.
• Use of Microsoft Excel.
• Perform activities such as handling fuel hoses, climbing ladders, and lifting.
• Ability to use radio communication systems.
• Work at heights up to ten feet.
• Performs housekeeping duties as required or directed.