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Oversees implementation of security requirements as stipulated in the Airport Security Program (ASP) and accompanying federal, state and local regulations. Develops, supervises and participates in airport security and incident response activities of the Access Control Officers (ACO) and Security Operations Officers (SOO). Supervises and participates in the work of Airport Credentialing Officers. Supervisor specific duties include organizing shift resources, preparing for and responding to minor and/or catastrophic events, assigning and routinely adjusting shift responsibilities, developing and conducting divisional training and administering comprehensive performance reviews. Also, responsible for developing, interpreting and issuing intricate verbal and written instructions. Supervisors must act decisively and exercise independent judgment within established policy, regulations and procedures in a dynamic, high paced airport environment.

Must be able to work assigned shifts, including holidays, unscheduled overtime and report back to work during emergencies. Schedule subject to change and overtime.

Major Duties and Responsibilities:

1.   Supervise and participate in the work of ACO, SOO, and Airport Credentialing Officers, including: organizing shift resources, assigning tasks, training, scheduling, conducting performance reviews, and relaying and following complex oral and written instructions.
2.    Act as the primary point of contact and subject matter expert for security and other related incidents. 
3.  Oversee the appropriate response and complete investigation of all actual and potential security breaches. 
4.    Act as primary member of the Security and Parking Citation Review Committees.
5.    Complete security related audits to airport infrastructure and tenants.
6.    Conduct interviews, background checks and select qualified candidates, as required to fill vacant positions in a timely manner.
7.    Oversees airport security related activities at gates and loading docks involving pedestrian and vehicular traffic.  
8.    Oversees activities of those directing pedestrian, vehicular and construction-related traffic around the public areas of the Airport.
9.    Oversees security response to alarms, medical and other calls for assistance and incidents on Airport property per appropriate protocols.
10.    Ensures citations issued by subordinates are compliant with departmental, local, state and federal rules, regulations, laws and security directives.  
11.    Provide assistance to tenants, contractors, the traveling public and Airport employees. Establish and maintain effective working relationships.
12.    Act decisively and exercise independent judgment within established rules, regulations and procedures, to ensure the safety of persons and security of property.  Respond calmly and effectively in emergency situations.  Maintains situational awareness and takes appropriate action in response to potential hazards.
13.    Liaise with other agencies, organizations and departments to enhance security posture and incident response effectiveness.
14.    Communicate effectively verbally and in writing, including operating radio equipment.
15.    Manage logistical requirements and other collateral assignments associated with a medium sized fast paced organizational division.
16.    Maintain accurate records and produce succinct detailed reports.  Review and edit submissions of subordinates.
17.    Oversee the interaction of Credentialing officers with CLT customers to process various security-related background checks including fingerprinting, employee vetting and issuance of employee identification badges.  
18.    Oversee administration of training for employees who access secured areas and drive on the AOA.  Maintain accurate records and produce reports.

Minimum Qualifications:

High School Graduate or Equivalent and seven years related work experience

OR

Associate's Degree and five years related work experience

OR

Bachelor's Level Degree and three years related work experience

Preferred Qualifications:

Bachelor's Degree in Aviation Management/Administration, Business Administration, Public Administration, Criminal Justice or a field related to aviation plus three years of experience; or an Associate’s Degree in Aviation Management/Administration, Business Administration, Public Administration , Criminal Justice or a field related to aviation plus five year of’ experience is required, or an equivalent combination of education and relevant work/industry/military/job specific experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties. Work experience should be in the area of Airport operations or security with supervisory responsibility  in at least a non-hub or small hub air carrier airport, general aviation airport or military facility; familiarity with CLT preferred.  Must demonstrate strong situational awareness and be able to work in a fast paced environment.