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Terminal Operations Agent
The terminal operations agent is an entry-level position in the Operations & Safety Department who assists the terminal operations manager with the day-to-day operations of the terminal facility to include the coordination and communication of work and projects affecting the airport terminal complex; assisting in the Airport Lost & Found program; assisting and overseeing the duties and assignments of the part-time customer care associates and seasonal part-time customer service ambassador employees; and inspecting, identifying, and reporting any discrepancies for correction throughout the airport terminal complex. This position works closely with all the airport stakeholders, tenants, and Authority personnel.
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