Manages the operations and security for the Authority’s New Jersey Airports and ensures they are maintained and operated within required standards • Develops and updates airport operating manuals to include the Airport Specification Manuals • Acts as primary point of contact for all airport tenants and customers and actively works to foster community relationships and demonstrate the value of the airport • Implements airport rules and procedures and participates in the development and administration of policies, procedures, programs, goals, and objectives • Coordinates special programs and events relating to airport operations • Supervises personnel and sets performance standards and goals to safely maintain the operation • Develops and manages the department operating budget within scope, ensuring cost efficiencies; Works with senior leadership in the development of the capital budgets • Interfaces with regulatory and government agencies, vendors, contractors, and customers on matters related to the operation of the airport
Knowledge of management principles and airport operating practices and procedures and proven success in managing a diverse work force • Detailed knowledge of relevant local, state, and federal regulations, and Authority protocols and procedures that impact airports • Knowledge of business and financial practices related to airports • Ability to set clear expectations and performance standards for employees; ability to hold individuals accountable for performance • Ability to supervise, develop, motivate, and train staff by effectively communicating, organizing, prioritizing, and scheduling work assignments in a complex operating environment • Ability to identify, develop, and implement strategic and tactical plans and solutions • Ability to establish and maintain effective working relationships within various levels of the organization as well as internal and external stakeholders such as contractors • Ability to read, understand, follow, and enforce policies and procedures • Effective oral and written communication skills • Proficiency with computer hardware and software, including, but not limited to Microsoft Word, Excel, and Outlook • Ability to provide a high level of customer service by responding in a courteous and efficient manner
The Delaware River & Bay Authority (DRBA) was created by Compact in 1962. The DRBA, overseen by six commissioners from New Jersey and six from Delaware, is charged with providing vital transportation links between the two states as well as economic development in Delaware and the four southern counties of New Jersey. To fulfill these missions, the DRBA operates the Delaware Memorial Bridge, the Cape May-Lewes Ferry, the Three Forts Ferry Crossing, the Salem County Business Center and five airports—Wilmington/New Castle, The Civil Air Terminal at Dover AFB, and Delaware Airpark, all in Delaware, and the Millville Executive and Cape May Airports, both in New Jersey.