Under direct supervision of the Airport Operations Manager, this position assists in the daily operation of the Rick Husband Amarillo International Airport. Duties include providing guidance and supervision to Airport Operations Agents as they monitor video and conduct surveillance of the airport facilities and providing courteous Customer Service in the Airport Operations Center. Additional responsibilities include but are not limited to, ensuring that the Department of Aviation and its tenants follow federal, state, local, and/or county regulations for the safe and orderly operation of the Airport.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the operations and activities associated with the operation of an international airport.
Knowledge of the federal, state, and local rules, regulations and procedures governing the operation of a commercial service airport.
Knowledge of modern communications practices, procedures, and equipment.
Skill in conducting research, collecting information from multiple sources, and preparing routine reports.
Skill in using standard office equipment such as Microsoft Office, Everbridge, CCure, Symphony, Google Earth, and other industry specific software.
Skill in using common hand tools, test and evaluation equipment, and multiple radio systems.
Ability to multitask and remain calm under emergency or stressful conditions.
Ability to clearly communicate over radio equipment and telephones.
Ability to maintain friendly working relationships with employees.
Ability to read, write, and speak the English language proficiently.
Requires a bachelor’s degree in Aviation Management or a related field, FEMA Certificates NIMS 100, 200, 300, 400, 700, and 800 within three months of hire. Prior experience in telecommunications and customer service preferred. Valid Texas Driver’s License Required. Must pass a 10-year criminal background check and a drug-alcohol screening. Must complete fundamentals of airport operations training within six months of hire. Bilingual preferred. American Association of Airport Executives (AAAE) ACE related certifications preferred.
The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.