Job Bank

• Operate a centralized telephone, paging, intercom, and two-way radio communications console
• Answer and properly route incoming calls
• Respond to inquiries from airport tenants and the public regarding services, capabilities, responsibilities, and general information
• Monitor CCTV (closed circuit television), security, fire alarms, and other related building operating systems
• Determine the proper routing of emergency and non-emergency notifications
• Develop and maintain communication logs and reports, which include information from callers, dispatch records, status of field units, and radio communications
• Operate computer terminals and perform data entry
• Retrieve information from computerized databases
• Develop and maintain information references, maps, directories, reports, etc., in manual and computerized form to include spreadsheets and databases
• Perform various inspections throughout the facility to ensure compliance with federal, state, and Airport rules and regulations

We are looking for candidates who demonstrate:

• Knowledge of aviation and security software programs; Microsoft Office Suite
• Ability to work on multiple assignments simultaneously
• Ability to work independently with minimal supervision
• Ability to communicate clearly and concisely, verbally and in writing

Successful candidates will have

• High school diploma or GED
• One year of full-time radio operations or related experience plus customer service experience

One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.

Additional appropriate education may be substituted for the minimum experience requirements.

Ideal candidates will also have

• Experience dispatching and deploying staff, vehicles, and/or units based on communications received
• Experience working in emergency management, security, public safety, and/or aviation
• Experience working in a customer service environment
• Experience using Microsoft Office applications including Excel & Outlook

About Colorado Springs Airport

The Colorado Springs Airport (COS) is a city-owned, public-use commercial airport located in the heart of Colorado. COS is the primary-use airport for the Pikes Peak Region and Southern Colorado. The 3-runway airport is the second largest in the state. Designated as a small hub airport, the 12-gate terminal facility has scheduled air service on 5 airlines.

Connections working at Colorado Springs Airport